We understand that there may be a reason that you need to get ahold of one of us for a particular reason; so instead of making you go through one of those boringly anonymous email addresses, we have listed a few of our team members whom you may direct your query or challenge to. If it doesn’t appear simple to choose who, please do go through the traditional route of customer service.


Please do get in touch if you can’t find your answer, to speak with a member of the team please call: +44 (0) 1904 541541

Available to speak with you is:

  • Charlotte – Customer Services
  • Ian – Company Director and Northern Sales Executive
  • James – Southern Sales Executive
  • Linda – Founder
  • Julian – Managing Director
  • Richard – Operations and Technical Manager

Opening Times

  • Monday: 7am - 2.30pm
  • Tuesday: 7am - 2.30pm
  • Wednesday: 7am - 2.30pm
  • Thursday: 7am - 2.30pm
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed

Head office
& manufacturing Centre

Choc Affair Ltd, Cocoa Corner, Hazelcourt, James Street, York, YO10 3DR.