Broken Items and Returns

All our chocolate gifts are dispatched in perfect condition, as we take the utmost care in packing them. But if any items are unfortunately broken in transit by circumstances beyond our control, you can return them to us at the address: Choc Affair Ltd, Cocoa Corner, Hazel Court, James Street, York, YO10 3DR.

Once we have received the item, we will refund/credit the full purchase cost of that item, or send out a replacement by return & refund reasonable postage costs incurred.

If you have any concerns please contact us.