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Merchandising Tips to Boost Sales: Unlocking the Power of Strategic Product Presentation

Rows of stacked chocolate bars in a shop

Effective merchandising is a vital part of any retail business, as it influences customer perceptions and drives sales. By strategically presenting your products and creating a visually appealing environment, you can attract shoppers, encourage them to explore, and ultimately increase your revenue. In this blog, we’ll delve into various merchandising techniques that can help you boost sales and elevate your store’s image.

Leverage the power of window displays

Your window display is often the first impression customers have of your store, so make it count. Create visually striking displays that showcase your best products, promotional offers, or seasonal items. Change your window displays regularly to keep them fresh, and don’t hesitate to experiment with various themes, colours, and arrangements.

A man and a women looking into a shop window

Implement effective store layout principles

An optimised store layout can enhance the customer experience and encourage them to spend more time browsing. Consider these store layout tips:

  • Create a clear path for customers to follow, leading them through your store and ensuring they encounter key products and displays.
  • Place high-demand or promotional items near the entrance to draw customers in.
  • Ensure there’s enough space between aisles and displays for customers to move comfortably and explore.
  • Opt for strategic product placement, such as placing impulse items near the checkout counter.

We have one retailer, who moved their till point from the middle of the sales floor to the back wall, placing the tills in a straight line –  their sales increased by 27%. Simply, by making sure the positioning of the pay point was clear, and at the back of store, they removed any confusion on their customers behalf, making it easier for their customers to pay.

Chocolate bars vertically stacked on shelves

Utilise vertical merchandising

Vertical merchandising involves arranging products on shelves from top to bottom rather than horizontally. This approach can make it easier for customers to scan the shelves and locate items quickly. Additionally, it helps maximise the use of vertical space and can create a visually appealing and organised presentation.

Use cross-merchandising to encourage additional purchases

Cross-merchandising involves displaying complementary products together, which can inspire customers to buy multiple items and increase their average transaction value. For example, pair Choc Affair Chocolate bars with premium coffee or tea selections. Look for natural product pairings and create displays that inspire customers to envision how these items can enhance their lives.

Take one of our gift shops as an example. By placing our greetings bars next to the card display,  they’ve seen sales increase by an additional 18%, by planting the seed of an envelope sized chocolate bar as a little something extra in a card. Sweetly simple, yet effective.

A mug of hot chocolate next to a bag of dark chocolate buttons

Highlight promotions and special offers

Use prominent signage, banners, and shelf-talkers to draw attention to promotions, discounts, and special offers. Ensure these promotional materials are professionally designed and align with your store’s branding. By highlighting these offers, you can entice customers to make a purchase and create a sense of urgency.

Keep your displays fresh and updated

Regularly updating your displays helps maintain customer interest and encourages them to revisit your store. Rotate your products, incorporate seasonal themes, and highlight new arrivals to keep the shopping experience fresh and engaging.

A women working at a shop helping a woman customer

Collect customer feedback and analyse sales data

To determine which merchandising strategies are most effective, gather customer feedback, and analyse sales data. This information can help you identify trends, preferences, and areas for improvement. Continuously refine your merchandising approach based on these insights, and be willing to experiment with new tactics to maximise sales.


Strategic merchandising can significantly impact your store’s sales performance. By leveraging eye-catching window displays, optimising your store layout, implementing vertical merchandising, cross-merchandising complementary products, highlighting promotions, and regularly updating your displays, you can create a visually engaging environment that encourages customers to explore and make purchases. Additionally, don’t forget to gather feedback and analyse sales data to refine your merchandising strategies further. 

Start implementing these tips today and unlock the potential of your retail space.